C-Suite Guardian respects the privacy rights of our clients, partners and employees
C-Suite Guardian respects the privacy rights of our clients and personnel and is committed to protecting all personal information in our possession or control. We have adopted this Privacy Policy to guide how we collect, use and disclose the personal information we require in the course of fulfilling our professional responsibilities and operating our business.
C-Suite Guardian takes the privacy of our clients and our personnel very seriously. We have developed this Privacy Policy to clearly define our ongoing commitment to protecting the privacy rights of our clients and C-Suite Guardian personnel. Certain of the practices discussed in this Privacy Policy reflect requirements set out in Australia, New Zealand, Malaysia and Singapore federal and/or state privacy legislation. C-Suite Guardian’s policy is to at all times adhere to the requirements of applicable law and professional responsibilities, and to be responsive to our clients and personnel who expect us to respect their privacy and to protect their personal information.
For purposes of this Privacy Policy, the term “personal information” means information about an identifiable individual, as more specifically defined by applicable privacy legislation.
We are accountable for the personal information in our possession or controlC-Suite Guardian is accountable for all personal information in our possession or control. This includes any personal information that we receive directly, for example, from individual clients and C-Suite Guardian personnel, as well as any personal information that we may receive indirectly, for example, through corporate and government clients. We have established policies and procedures aimed at protecting the personal information of our clients and C-Suite Guardian personnel. We have appointed a Privacy Officer to oversee privacy issues for C-Suite Guardian. We have also educated C-Suite Guardian personnel about our Privacy Policy and their role in protecting the personal information of our clients and personnel. If you have questions about our privacy practices, you are free to contact our Privacy Officer at director@csuiteguardian.com
We will explain why we are collecting personal information at or before the time that the information is collected, subject to limited exceptions
In most instances, C-Suite Guardian will collect, use or disclose personal information about clients only for the purpose of providing professional services, to comply with applicable laws, regulations and professional standards, or for the purpose of obtaining technological, administrative, analytical and clerical services or support.
Client personal information may also be collected, used or disclosed internally and to other member firms of the C-Suite Guardian International Cooperative network for compliance with C-Suite Guardian policies and processes, in the performance of quality reviews, or to allow us to offer services or products that may be of interest to clients.
C-Suite Guardian may also collect, use or disclose personal information about clients, prospective clients and alumni for marketing purposes, including client relationship development which may include (i) developing maintaining and generating insights into our relationship with you, (ii) conducting research to develop, evaluate, and improve our services, and (iii) communicating with you products, services, offers, news and information updates or invitations to C-Suite Guardian hosted and sponsored events that may be of interest to you. You can withdraw your consent to the use and disclosure of your personal information for marketing purposes by contacting us through the Privacy Officer at director@csuiteguardian.com
C-Suite Guardian may also aggregate personal information with information from other sources to improve quality and service, and for use in presentations to clients and non-clients, in a form where such information is sufficiently de-identified so as not to be attributable to any individual or organisation.
C-Suite Guardian collects, uses, and discloses personal information about C-Suite Guardian personnel in order to pay them, comply with laws, regulations and professional standards, provide them with benefits, administer performance management tools, administer, manage, enforce and monitor compliance with C- Suite Guardian programs, policies and employee relations, and generally to establish, manage or terminate the employment or partnership relationship.
C-Suite Guardian may also collect, use and disclose C-Suite Guardian’s partner, employee and contractor’s resumes, professional profiles (including C-Suite Guardian's professional profile photographs, if applicable) and curriculum vitae (CVs) in order to determine suitability for client engagements and respond to RFPs, for client service delivery, business development and engagement related purposes, as well as marketing and communication purposes.
We may also collect, use, or disclose C-Suite Guardian's partner and employee personal information in the course of investigating, negotiating or completing a sale, financing or other business transaction involving all or any part of our business.
C-Suite Guardian may also collect, use, or disclose personal information about C- Suite Guardian partners, employees and individuals seeking employment with C- Suite Guardian to develop business metrics and analytics and to evaluate the effectiveness of our policies, programs, and processes.
We may also collect, use, or disclose C-Suite Guardian's partner and employee personal information in the course of investigating, negotiating or completing a sale, financing or other business transaction involving all or any part of our business.
We may collect, use, and disclose personal information about individuals seeking employment or partnership with C-Suite Guardian for the purpose of evaluating their application, communicating with them regarding employment or partnership opportunities that may be of interest, and for the purpose of evaluating or monitoring C-Suite Guardian policies, programs and practices.
At or before the time that C-Suite Guardian collects personal information, we will inform C-Suite Guardian personnel of the reasons why we require such information, what use will be made of it, and with whom it may be shared, except where we are permitted or required by law to collect, use, or disclose personal information without providing such notice. For example, collection may occur without notice or consent as permitted by law in the course of an investigation.
We collect personal information about clients and C-Suite Guardian personnel for the above purposes directly from you, or indirectly from third-party sources (including publicly available sources, suppliers, vendors, member firms of the C-Suite Guardian International Cooperative network, previous employers, public websites, educational institutions, and social media) as permitted by applicable law.
Our websites may use cookies. Where cookies are used, a statement will be sent to your browser explaining the use of cookies. For more information on cookies managed on our websites, please refer to our privacy policy.
C-Suite Guardian and our third-party service providers may use cookies and other marketing automation tools for the purposes of tracking behaviour and preferences to deliver personalised content in advertising and marketing to you. These cookies and marketing automation tools also assist C-Suite Guardian with understanding the content you engage with and measuring the performance of our content and advertising campaigns. You can manage and control cookies through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.
We will collect, use or disclose personal information about you with your consent except where collection, use or disclosure without consent is permitted or required by law
The terms and conditions of every C-Suite Guardian professional services engagement are documented in an engagement letter. These terms and conditions include a discussion about how C-Suite Guardian may collect, use and disclose client personal information. By signing the engagement letter, the client is providing its consent to the collection, use and disclosure of personal information described in the terms and conditions. If a client provides us with personal information relating to a third party, by signing the engagement letter the client represents and warrants that they have obtained consent from the third party to allow us to collect, use and disclose their personal information as described in the engagement letter.
Forms and applications used to provide human resources-related services to C-Suite Guardian personnel will describe the purposes for which their personal information is required and to whom it will be disclosed.
In addition, certain C-Suite Guardian policies or program documents may provide information about how personal information relating to partners and employees may be collected, used, and disclosed.
Employment candidates will also be advised of the purposes for which their personal information is collected, used and disclosed.
C-Suite Guardian clients always have the option not to provide their consent to the collection, use and disclosure of their personal information, or to withdraw their consent later, subject to contractual and legal restrictions and reasonable notice. Where a client chooses not to provide us with permission to collect, use or disclose their personal information, we may not be able to provide or continue to provide, the client with our services.
Where a partner, employee or candidate for employment chooses not to provide us with permission to collect, use or disclose their personal information, we may not be able to employ them, continue to employ them or provide them with benefits.
We limit the amount and type of personal information we collect
C-Suite Guardian will limit the collection of personal information to that which is reasonably required to provide our services and to operate our business.
We will use and disclose your personal information only for the purposes for which we have your consent or as permitted or required by law. We will keep personal information only as long as necessary to accomplish these purposes
If C-Suite Guardian intends to use or disclose personal information for any purpose not previously identified to you, we will obtain their prior consent unless we are permitted or required by law to use or disclose your personal information without consent.
For example, but without limitation, C-Suite Guardian may use and disclose personal information without consent:
In compliance with professional standards, we keep a record of the work performed by C-Suite Guardian personnel. This record, or “working papers”, may include personal information and will be retained until such working papers are no longer reasonably required for legal, administrative, audit, regulatory or professional purposes. Working papers are safeguarded against inappropriate access. C-Suite Guardian retains personal information about current and past C-Suite Guardian personnel in accordance with employment laws and standards and federal and state privacy legislation. We will destroy human resources and other files containing C-Suite Guardian’s partner and employee personal information when such information is no longer reasonably required for legal, administrative, audit, or regulatory purposes.
Personal information collected from individuals seeking employment or partnership with C-Suite Guardian will be retained by C-Suite Guardian only for as long as necessary for the fulfilment of the purposes for which we have your consent and destroyed when such information is no longer reasonably required for legal, administrative, audit or regulatory purposes. If a candidate is hired, the personal information collected during the application process will be retained to establish, manage and terminate the employment relationship.
We will endeavour to keep the personal information in our possession or control
In order to provide clients with a professional level of service and C-Suite Guardian personnel with appropriate benefits, the personal information that we collect must be accurate, complete and current. From time to time, clients and C-Suite Guardian personnel may be asked to update their personal information. You are encouraged to advise us of any changes to your personal information. Clients are encouraged to contact their engagement partners to update their personal information.
C-Suite Guardian personnel and employment candidates should contact the HR Service Team should they need to update their personal information.
We protect your personal information with safeguards appropriate to the sensitivity of the information
C-Suite Guardian will protect personal information by using physically secure facilities, industry-standard security tools and practices, and clearly defined internal policies and practices. Security measures are in place to prevent the loss, misuse and alteration of the personal information under our control. Personal information is stored in secure environments that are not available to the public (e.g., restricted access premises, locked rooms and filing cabinets). To prevent unauthorized electronic access to personal information, any information that is stored in electronic form is protected in a secure electronic and physical environment
We are responsible for all personal information transferred to third-party service providers. We require third-party service providers to respect the confidentiality of personal information and all legal requirements under applicable Australian, New Zealand, Singapore and Malaysian federal and state privacy legislation and to agree to contractual requirements that are consistent with this Privacy Policy. These third- party service providers are prohibited from using personal information except for the specific purpose(s) for which we supply it to them.
In some circumstances, personal information may be collected, used, disclosed or stored outside of the jurisdiction within Australia in which you are located, including but not limited to New Zealand, Malaysia and Singapore, by C-Suite Guardian or a third party to provide professional services and administrative, analytical and clerical support, and to comply with applicable law, regulation and professional standards, and such personal information may be subject to disclosure in accordance with the laws applicable in the jurisdiction in which the information is collected, used, disclosed or stored. These laws may not provide the same level of protection as Australian privacy laws, but any such transfer has been assessed to be compliant with applicable law.
We will be open about the procedures used to manage your personal information
The most up-to-date version of our privacy policy is available in its entirety at csuiteguardian.com/privacy or by contacting our Privacy Officer at director@csuiteguardian.com
At your request, we will advise you of what personal information we have in our possession or control about you, what it is being used for, and to whom and why it has been disclosed
Personal information files are maintained in our offices or on our servers (or those of our service providers) and are accessible by authorised personnel, agents and mandataries who require access in connection with their job responsibilities.
Clients have the right to review and obtain a copy of their personal information on record in our individual offices by contacting their engagement partner.
C-Suite Guardian’s personnel have the right to review and obtain copies of their personal information on record by contacting their HR Consultant.
The right to access personal information is subject to certain legal restrictions and we will take reasonable steps to verify your identity before providing access.
In most instances, you will receive a response to your access request within 30 days. If you have any concerns about the access that is provided, you are encouraged to contact our Privacy Officer at director@csuiteguardian.com
